Privacy Policy

Upon ordering Visual RC product(s) via the Website, we collect and duly process the following personal data: the personal data of the Website user, the ordered product(s), product type and quantity, the order date and status as well as any customer-service inquiries related thereto. The collected personal data (“User’s Data”) shall be internally processed in order for Visual RC to be able to meet its contractual obligations, dispatch orders, comply with its legal commitments, respond to litigation proceedings justifying its position, exercise its legal entitlements and for marketing materials. This shall only be to the extent permissible by the competent law.

Visual RC, hereby undertakes to collect, process, and exploit the User’s Data in accordance with the provisions stipulated under thse Data Protection Law No. 151 of the year 2020.

Visual RC reserves the right to make amendments to the privacy policy, it’s advised to always stay updated with the latest privacy policy.

Collecting Your Data

You should not post any personal information (including any financial information) anywhere on the app.

Our Use To Your Personal Information

We use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you (“User Agreement”); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.

Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement and other agreements; or protect the rights, property, or safety of Souq, our users or others.

We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

By registering on or using the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.


Like many websites, the Site uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

Protecting Your Personal Information

All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

Never share your information with anyone.